The protection of your personal data is of particular concern to us. We therefore process your data exclusively in a lawful manner on the basis of the statutory provisions (especially GDPR, DSG 2018, TKG 2021). In this privacy policy, we inform you about the most important aspects of data processing – type, scope and purposes of the collection and use of personal data – in the context of the use of our website and in the context of other services of our company.
Only the German version of our privacy policy is legally binding text. The English translation serves as a legally non-binding information. Deviations of the English text or how it could be understood do not affect the exclusive legal validity of the German text and its meaning.
The responsible person (“controller” within the meaning of Art. 4 no. 7 GDPR) of the processing of your personal data (“personal data” within the meaning of Art. 4 no. 1 GDPR) is:
Wagrain-Kleinarl Tourismus
Markt 14
5602 Wagrain-Kleinarl
E-Mail: info@wagrain-kleinarl.at
Telefon: +43 6413 8448
Data protection officer:
We take the protection of personal data seriously and have appointed an external data protection officer for this purpose. Our data protection officer is MMag. Martin Zeppezauer, Thurnbichlweg 50, A-6353 Going am Wilden Kaiser (www.zepedes.com). You can contact our data protection officer at the email address martin@zepedes.com.
Purposes of the processing of personal data
The purposes of processing your personal data generally result from our business activities as a tourism organization: making our online offers available, processing customer inquiries / orders / bookings, accounting, communication with business partners and customers. Detailed information on the purposes of processing and, if necessary, further processing for other compatible purposes as well as the processed data categories can be found in the detailed descriptions of the individual data processing processes.
General categories of data
Processing of special categories of personal data according to Art. 9 GDPR
Lawfulness of the processing of personal data
There is basically no obligation to provide the data for the data processing described in this data protection declaration. Failure to provide this data simply means that we cannot offer these services. The legal basis for the processing of your personal data, which is necessary for the fulfilment of a contract with you or an order from you to us, is Art. 6 (1) lit. b GDPR. Insofar as the processing of personal data is necessary on our part to fulfil a legal obligation (accounting obligation, bookkeeping obligation or other legal documentation obligations), Art. 6 (1) lit. c GDPR serves as the legal basis. If the processing of the data takes place in your own vital interest, the legal basis for the data processing is Art. 6 (1) lit. d GDPR. If we process your data to carry out the task assigned to us in the public interest (“sovereign action”), the legal basis is Art. 6 (1) lit. e GDPR. If processing is necessary to safeguard a legitimate interest of our company or a third party and your interests, fundamental rights and freedoms do not outweigh our interests, Art. 6 (1) lit. f GDPR (“legitimate interest”) serves as the legal basis for processing. In this case, we will also inform you about our legitimate interests. Unless we have any other legal basis explained above for the processing of personal data, we will ask for your consent to data processing, whereby in these cases we refer to Art. 6 (1) lit. a GDPR or in the case of the processing of special categories of data based on Art. 9 (2) lit. a GDPR as the legal basis. You can revoke this consent at any time free of charge without affecting the legality of the processing carried out on the basis of the consent until the revocation.
We process your personal data with the support of data processors who support us in providing our services. These data processors are through a corresponding agreement within the meaning of Art. 28 GDPR with us obliged to strictly protect your personal data and may not process your personal data for any purpose other than to provide our services. You can find out which data processors are involved in the detailed descriptions of the individual data processing processes.
Your personal data will be passed on to companies other than our data processors to typical economic service providers such as banks, tax consultants or auditors. Transfer of personal data to state institutions and authorities only takes place within the framework of mandatory national legal provisions.
Depending on your order (e.g. for bookings and inquiries), your personal data will only be transmitted to hotel partners or other tourist service providers (members of our organization) to the extent necessary to fulfil your order. The transmitted personal data vary depending on the service.
In principle, we process your personal data in the EU. If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if we use the services of our data processors or third parties, this will only take place if the requirements of Art. 44 ff. GDPR are available for the transfer to third countries: i.e. on the basis of special guarantees, such as the officially recognized determination of a data protection level corresponding to the EU or in compliance with officially recognized contractual obligations, the so-called "EU standard contractual clauses". If we rely on the EU standard contractual clauses as the legal basis for the transmission of your personal data, we will also check the admissibility of this data transmission as part of a comprehensive risk assessment. If we come to a negative result, we will not transfer these data without your explicit consent in accordance with Art. 49 (1) lit. a GDPR to a third country.
Your personal data will be deleted by us as soon as the purpose for which we collected your data no longer applies. Storage can also take place if we process the data for a purpose that is compatible with the original purpose. It can also take place if this is provided for by laws, ordinances or other provisions to which our company is subject.
We only collect your personal data from you and do not use any other data sources.
We do not use any automated decision-making or profiling processes that have a legal effect on you or that significantly affect you in a similar manner. With your consent, however, we will use your usage data to get to know your interests better and thus to be able to display information of interest to you or to be able to make you tailor-made offers or to be able to display corresponding information to you on third-party websites or social media platforms.
In principle, you have the right to information, correction, deletion and restriction of the processing of personal data in accordance with the GDPR. If the legal basis for the processing of your personal data is your consent or a contract concluded with you, you also have the right to data portability. You have the right to revoke any consent you may have given to the processing of your personal data. The lawfulness of the processing of your personal data up to the time of revocation is not affected by this. You have the right to object to the processing of your personal data for the purpose of direct marketing. In the event of an objection, your personal data will no longer be processed for the purpose of direct marketing. A detailed explanation of these rights can be found here in Chapter III.
Right of complaint
If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to the competent supervisory authority. In Austria, this is the data protection authority (Barichgasse 40-42, A-1030 Vienna, email: dsb@dsb.gv.at).
In this section we inform you how we process your personal data when you visit our website.
Server data
For technical reasons, based on the legal basis of § 165 (3) S 3 TKG 2021 (required for the operation of our website), the following data, which your internet browser transmits to us or to our web space provider, will be processed (so-called "server log files"):
This data, which is anonymous to us, is stored separately from any personal data you may have provided and therefore does not allow us to draw any conclusions about a specific person. They are evaluated for statistical purposes in order to be able to optimize our website and our offers.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as B. Orders or inquiries that you send to us as the website operator, an SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” or by the lock symbol in your browser line. If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
Technical service providers
We create and edit the content of our website with the help of the following service provider. With this service provider we have concluded a corresponding agreement according to Art. 28 GDPR to process your data exclusively to the extent of our order:
Technical Conception:
MICADO DIGITAL SOLUTIONS GMBH (Hammerschmiedstraße 5, A-6370 Kitzbühel). More information on data protection at: https://www.micado.cc/de/informationen-ueber-cookies-und-datenschutz.html
Serverhosting:
myNET gmbh (Bruggfeldstraße 5, A-6500 Landeck); More information on data protection at: https://www.mynet.at/service/datenschutz.html
Cookie Banner - Cookies on our website
Our website uses cookies, which help us to make our website more user-friendly and efficient for you, to carry out statistical analyses of the use of our website and also to show you content that is of interest to you on other websites. Cookies are small text files that are used to store information when visiting websites and are stored on the website visitor's computer. The legal basis for cookies, which are absolutely necessary for the proper operation of our website (e.g. shopping cart cookie), is § 96 (3) S 3 TKG 2003. Cookies that are not necessary for the function of our website (e.g. analysis or marketing cookies) are deactivated and will only be activated by your consent in accordance with Art 6 (1) lit. a GDPR in our cookie banner ("Accept"). By clicking on "Settings" you can activate or deactivate individual cookies or cookie groups. If you restrict the use of cookies on our website, you may no longer be able to use all functions of our website to their full extent. You can find detailed information about the cookies used on our website in our cookie banner (Website, at the bottom, "Cookies").
Change the cookie settings in your web browser
How the web browser you are using handles cookies, i.e. which cookies are allowed or rejected, can be determined in the settings of your web browser. You can delete cookies already stored on your computer / device yourself at any time. Where exactly these settings are located depends on the respective web browser. Detailed information on this can be called up using the help function of the respective web browser.
In addition, it is possible to generally object to cookies and similar tracking technologies using the services listed below by setting your individual preferences - which technologies you want to allow for usage and interest-based advertising:
Contact form and email
On our website, we offer you the option of contacting us by email and / or using a contact form. In this case, the information you provide will be processed for the purpose of processing your contact based on the legal basis of contract fulfilment in accordance with Art. 6 (1) lit. b GDPR. There is a legitimate interest on our part pursuant to Article 6 (1) lit. f GDPR for the use of a contact form. The legitimate interest lies in offering our website visitors an opportunity to contact us that does not require them to call up their own e-mail client. There is no legal or contractual obligation to provide this personal data. Failure to provide it simply means that you do not submit your request and we cannot process it. The data will only be passed on to third parties if this is stated on the website or in this data protection declaration or is necessary for the fulfilment of the contract or if this is required by statutory provisions. We only save your data for as long as is expedient for processing your inquiries or for any queries you may have.
For the purpose of providing contractual services as well as their payment and execution in the context of online purchases, bookings and prospectus orders, we process your personal master data, contract and payment data and communication data (IP address and server log files) on the basis of the legal bases of Art. 6 (1) lit. b GDPR (fulfilment of the contract) as well as Art. 6 (1) lit. c GDPR (legal obligation for invoicing and archiving).
We store this data as long as the purpose requires it, statutory provisions provide for this (retention period of invoices according to § 132 BAO for 7 years; voucher orders until the expiry of the redemption period for 30 years) or we store this data on the basis of the legal basis of Art. 6 (1) lit. f GDPR (legitimate interest) to defend against possible liability claims. If you cancel the order process, we will save the data to clarify possible problems during the order process for 14 days.
There is no legal or contractual obligation to provide personal data. Failure to provide them simply means that we cannot process your bookings / orders.
Feratel DESKLINE online bookings, booking requests and brochure orders
For the processing of online bookings, brochure orders and inquiries, we process your personal data in order to be able to provide you with the booked services with the help of our service provider feratel Media Technologies AG (Maria-Theresien-Straße 8, A-6020 Innsbruck). For this purpose, we store and process inventory data, communication data, contract data, payment data of our customers, interested parties and other business partners. The processing takes place for the purpose of providing contractual services or for the fulfilment of pre-contractual services on the basis of the legal basis of Art. 6 para. 1 lit. b GDPR (booking processes, answering requests for quotations and sending brochures) as well as Art. 6 (1) lit. c GDPR (legally required retention periods of bookings or invoices). For this purpose, the data fields marked as required are required for the establishment and fulfilment of the contract. We disclose your personal data in the context of this data processing to third parties (hotel partners or other tourist service providers) on the basis of the legal basis of Art. 6 (1) lit. b GDPR (if it is necessary for the processing of a booking process), or on the basis of our legitimate interest according to Art. 6 (1) lit. f GDPR for the use of appropriate booking software. We have concluded a corresponding agreement with feratel in accordance with Art. 28 GDPR as a data processor, which ensures that your data is processed exclusively within the scope of our order. Further information on the data protection of feratel under: https://www.feratel.com/en/privacy-policy.html.
Feratel Webshop
To process the order/booking of holiday vouchers, merchandising articles and tourist services, we use the system of feratel Media Technologies AG (Maria-Theresien-Straße 8, A-6020 Innsbruck) as our data processor. For the processing of orders/bookings the following information is required: salutation, first and last name, address, e-mail address. We have concluded a corresponding agreement with feratel in accordance with Art. 28 GDPR as a data processor, which ensures that your data is processed exclusively within the scope of our order. Further information on feratel's data protection can be found at: https://www.feratel.com/en/privacy-policy.html.
External payment service providers
To pay for the order processes / bookings, we use external payment service providers on the legal basis of Art. 6 (1) lit. b GDPR (fulfilment of the contract), via whose platforms you can make your payments. The payment data entered by you as part of the order (e.g. account numbers, credit card numbers including check digits, passwords / TANs, etc.) are processed exclusively by our payment service providers and are not visible to us. We only receive a confirmation of the payment made or information from our payment service providers that the payment could not be made. Further information on the data protection and terms and conditions of our payment service providers can be found at:
Datatrans AG
Kreuzbühlstrasse 26
CH-8008 Zürich
Tel. +41 44 256 81 91
E-mail: info@datatrans.ch
https://www.datatrans.ch/de/datenschutzbestimmungen/
Stripe, Inc.
510 Townsend Street
San Francisco, CA 94103
USA
E-mail: support@stripe.com
https://stripe.com/at/privacy
hobex AG
Josef-Brandstätter-Straße 2b
A-5020 Salzburg
T +43 662 2255-0
E-mail: office@hobex.at
https://www.hobex.at/at/service/datenschutz_kunden
Digital holiday companion PIA
For the use of our digital holiday companion PIA (Personal Interest Assistant), provided by our service provider feratel Media Technologies AG (Maria-Theresien-Straße 8, A-6020 Innsbruck), it is possible to register on our website via a terminal device (e.g. smartphone or PC) on the respective Progressive Web App (abbreviated PWA) of the Digital Holiday Companion on our website. With a registration or identification, the services of the Digital Holiday Companion can be used by the user. For the use of the information offers and the receipt of service offers of the operator, it is necessary to register by providing the e-mail address. In this context, we collect your name and e-mail address, the duration of the planned stay and the booked accommodation, insofar as this is necessary for the use of the offers of the digital concierge. In addition, cookies and web analysis tools collect and store data that provide information about your interest in products. We use this information for the purpose of advertising offered products through marketing campaigns of various kinds, such as sending a newsletter by email and short messages when activating the Digital Holiday Companion. The legal basis for this data processing is your consent in accordance with Art. 6 (1) lit a GDPR. You can revoke this consent at any time free of charge. The legality of the data processing operations already carried out up to that point remains unaffected by the revocation. After unsubscribing your e-mail address, we store it for 3 years on the basis of our legitimate interest (Art. 6 (1) lit. f GDPR) in order to process your originally given consent if necessary. to be able to prove. There is no obligation to provide this data. If you do not want to provide this data, it will only mean that we will not be able to offer you this service. Your data will only be transferred to third parties if this is necessary for the processing of reservations. If the above data is changed and/or supplemented by you in the course of registration or identification, these supplemented/changed data will also be stored and processed. We only store your data for as long as this is necessary for the purpose or due to legal obligations on our part. We have concluded a data processing agreement with feratel in accordance with Art. 28 GDPR, which ensures that your data is processed exclusively within the scope of our order. Further information on feratels data protection can be found at: https://www.feratel.com/en/privacy-policy.html.
Your guest card via our PIA WebAPP
You can use your guest card (further information under item "Guest card system" in this data protection information) both as a haptic (printed) guest card and via our WebAPP PIA. However, the use of our digital holiday companion PIA is not a prerequisite for the use of your guest card.
Google Tag Manager
We use the service of the provider Google Ireland Limited ("Google") (Gordon House, Barrow Street, Dublin 4, Ireland) to be able to manage website tags via a common tool of Google. The Google Tag Manager tool itself (which implements the tags) is a domain that does not set cookies and does not collect any other personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it will remain in place for all tracking tags implemented with Google Tag Manager. Google is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least a case-by-case) data transfers to the USA is thus an adequacy decision of the European Commission within the meaning of Art. 45 (3) GDPR, with which the European Commission certifies that the USA has an adequate level of data protection. Further information on Google's data protection can be found at: https://policies.google.com/privacy?hl=en-GB. Learn more about how Google uses personal data: https://business.safety.google/privacy/.
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited ("Google") (Gordon House, Barrow Street, Dublin 4, Ireland). The legal basis for the use of this service is your consent in accordance with Art. 6 (1) lit a GDPR. Google Analytics uses cookies that are stored on the website visitor's computer and that enable an analysis of the use of our website by the site visitor. The information generated by the cookie about your use of our website is usually stored on European servers and only in exceptional cases transmitted to a Google server in the USA and stored there. Google is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least a case-by-case) data transfers to the USA is thus an adequacy decision of the European Commission within the meaning of Art. 45 (3) GDPR, with which the European Commission certifies that the USA has an adequate level of data protection. We use Google Analytics with activated IP anonymization. This means that your IP address is usually shortened by Google within the European Union and only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by the corresponding browser as part of Google Analytics will not be merged with other Google data. On our behalf, Google will use the resulting information to evaluate the use of the website in order to compile reports on website activity. The collection by Google Analytics can be prevented by the site visitor adjusting the cookie settings for this website. The collection and storage of the IP address and the data generated by cookies can also be objected to at any time with effect for the future. The corresponding browser plugin can be downloaded and installed under the following link: https://tools.google.com/dlpage/gaoptout. User data is stored for 14 months. Further information on the use of data by Google, setting and objection options, can be found in Google's privacy policy (https://policies.google.com/privacy) as well as in the settings for the presentation of advertisements by Google (https://adssettings.google.com/authenticated). Learn more about how Google uses personal data: https://business.safety.google/privacy/.
Google Ads Conversion Tracking
Our website uses the service "GoogleAds Conversion Tracking" of the provider Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland). When we place advertising ads on Google, we use so-called conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking (storage period 30 days). This is how we recognize that you clicked on one of our ads and were redirected to our website. However, we do not receive any personal information, but only learn the total number of users who clicked on one of our ads and were redirected to our page with a conversion tracking tag. We use Google Ads Conversion Tracking on the legal basis of your consent (settings via our cookie banner) in accordance with Art. 6 (1) lit. a GDPR. Google is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least a case-by-case) data transfers to the USA is thus an adequacy decision of the European Commission within the meaning of Art. 45 (3) GDPR, with which the European Commission certifies that the USA has an adequate level of data protection. Further information on the use of data by Google, setting and objection options, can be found in Google's privacy policy (https://policies.google.com/privacy) as well as in the settings for the presentation of advertisements by Google (https://adssettings.google.com/authenticated). Learn more about how Google uses personal data: https://business.safety.google/privacy/
Matomo (Cloudhosting)
Our website uses the open-source web analysis service Matomo of the provider Innocraft Inc,150 Willis ST, 6011 Wellington, New Zealand). This enables us to carry out an anonymous analysis of the user behaviour of our website visitors in order to optimise both our website and our advertising. The following data is processed by Matomo: Your IP address (anonymized by shortening), Cookie (to distinguish different visitors - Matomo cookies remain on your device until you delete them), previously visited URL (referrer - if transmitted by the browser), name and version of your device operating system as well as name, version and language setting of your browser. The storage of Matomo cookies takes place on the basis of your consent acc. Art. 6 (1) lit a GDPR. We have concluded a corresponding agreement with the provider of the service in accordance with Art. 28 GDPR as a data processor, which ensures that your data is processed exclusively within the scope of our order. You can object to the storage of the Matomo cookie by according settings in our cookie banner. Further information on Matomo's privacy policy can be found at: https://matomo.org/gdpr-analytics/
Google Remarketing
On the legal basis of your consent pursuant to Art. 6 (1) lit. a GDPR, our website uses the functions of "Google Analytics Remarketing" in conjunction with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland). This feature makes it possible to link the advertising target groups created with Google Analytics Remarketing with the cross-device functions of Google AdWords and Google DoubleClick. In this way, interest-based, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one device (e.g. mobile phone) can also be displayed on another of your devices (e.g. tablet or PC). If you have given your consent, Google will link your web and app browsing history to your Google Account for this purpose. In this way, the same personalized advertising messages can be displayed on every device on which you sign in with your Google Account. To support this feature, Google Analytics collects Google-authenticated user IDs, which are temporarily linked to our Google Analytics data to define and create audiences for cross-device advertising. Cookies are deleted after 1 year. Google is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least a case-by-case) data transfers to the USA is thus an adequacy decision of the European Commission within the meaning of Art. 45 (3) GDPR, with which the European Commission certifies that the USA has an adequate level of data protection. You can permanently object to cross-device remarketing/targeting by deactivating personalized advertising in your Google Account; follow this link here: https://www.google.com/settings/ads/onweb/. The summary of the collected data in your Google Account takes place exclusively on the basis of your consent, which you can give or revoke with Google (Art. 6 (1) lit. a GDPR). Further information on Google's data protection can be found at: https://www.google.com/policies/privacy/. Learn more about how Google uses personal data: https://business.safety.google/privacy/.
Facebook-Pixel
In order to place target group-directed advertisements on Facebook and to be able to track the actions of users after they have seen or clicked on a Facebook advertisement, we use the Facebook pixel of Meta Platforms Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland). This allows us to display and evaluate or optimize our Facebook advertisements on Facebook that is of interest to you on Facebook with the data collected anonymously for us (we do not see any personal data of individual users, but only the overall effect). Storage period max. 12 months. According to their data protection information, Facebook links this data to the Facebook account of Facebook users and can thus display content that corresponds to their interests. Meta is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least case-by-case) data transfers to the USA is thus an adequacy decision of the European Commission within the meaning of Art. 45 (3) GDPR, with which the European Commission certifies that the USA has an adequate level of data protection. For specific information about how the Facebook pixel works, see the Facebook Help Center at: https://de-de.facebook.com/business/help/651294705016616. You can make settings regarding usage-based advertising on Facebook yourself in your Facebook account: https://www.facebook.com/settings?tab=ads. Further information can be found in Facebook's privacy policy at: https://www.facebook.com/privacy/explanation.
We integrate content or functions of third parties within our website. This always presupposes that the providers of this content or functions perceive the IP address of the users. Without the IP address, they would not be able to send the content to the browser of the respective user. The IP address is therefore required for the presentation of this content. We endeavor to use only such content whose respective providers use the IP address only for the delivery of the content. However, we have no influence on whether the third-party providers store the IP address, e.g. for statistical purposes. The legal basis for the use of these services, insofar as they are necessary for the functioning of our website, is our legitimate interest in accordance with Art. 6 (1) lit. f GDPR, otherwise your consent according to Art. 6 (1) lit a GDPR. Information on the purpose and scope of the further processing and use of the data by the providers of the embedded services/content as well as further information within the meaning of the Art. 13 and 14 GDPR can be found under the information links listed below. The following services/content are embedded in our website:
OpenStreetMap
We use the open source map service "OpenStreetMap" (also called "OSM") of the company Openstreetmap Foundation (St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom). For this purpose, the map material is loaded from the server of OSM. The following data is transmitted to OSM: the visited page of our website, the IP address of your device and location data. The legal basis for the processing of your data is Art. 6 (1) lit. f GDPR (legitimate interest). Our legitimate interest consists in an appealing presentation of our online offer or the geographical presentation of the offers of our region. In the case of location data from mobile devices, the legal basis is your consent under Art. 6 (1) lit. a GDPR by releasing the transfer of location data on your mobile device. The European Commission has certified that the United Kingdom has a level of protection of personal data that is essentially equivalent to that enjoyed in the European Union. The legal basis for the transfer of data to Great Britain is therefore Art. 45 GDPR. For more information about OSM, see: https://wiki.osmfoundation.org/wiki/Privacy_Policy.
Outdoor Active
We use for the cartographic representation of tours (e.g. hiking tours, ski tours, bicycle and bike tours, etc.) the service "Outdoor Active" of Outdooractive GmbH & Co. KG (Missener Straße 18, D-87509 Immenstadt). For this purpose, the map material is loaded from the Server of Outdoor Active. The following data is transmitted to Outdoor Active: the visited page of our website, the IP address of your device, content of the request, location data, operating system as well as language and version of the browser software. Outdoor Active uses cookies for the evaluation of your request, which are stored on your browser. The legal basis for the processing of your data is Art. 6 (1) lit. f GDPR (legitimate interest). Our legitimate interest consists in an appealing presentation of our online offer or the geographical presentation of the offers of our region. In the case of location data from mobile devices, the legal basis is your consent under Art. 6 (1) lit. a GDPR by releasing the transfer of location data on your mobile device. Further information on Outdoor Active's data protection can be found at:https://corporate.outdooractive.com/en/privacy-policy/?noredirect=en_US.
Intermaps
We use the service "Intermaps" of INTERMAPS Software GmbH (Schönbrunner Straße 80/6, A-1050 Vienna) for the cartographic representation of our region. For this purpose, the map material is loaded from the Intermaps server. The following data is transmitted to Intermaps: the visited page of our website, the IP address of your device, content of the request, location data, operating system as well as language and version of the browser software. Intermaps uses cookies for the evaluation of your request, which are stored on your browser. The legal basis for the processing of your data is Art. 6 (1) lit. f GDPR (legitimate interest). Our legitimate interest consists in an appealing presentation of our online offer or the geographical presentation of the offers of our region. In the case of location data from mobile devices, the legal basis is your consent under Art. 6 (1) lit. a GDPR by releasing the transfer of location data on your mobile device. Further information on Intermaps' privacy policy can be found at: https://www.intermaps.com/en/Privacy.html.
Fyrebox Quizzes
We use the plugin tool from Fyrebox to create and integrate quizzes on our website. The provider of this service is Fyrebox Quizzes (206/88 Southbank Bld, Southbank VIC, 3006, Australia). In connection with the use of a quiz by Fyrebox, the data you enter (name and email address) will be stored on Fyrebox's servers. Fyrebox sets session cookies on your browser, which are necessary for the functionality of the quiz. The use of Fyrebox is in our legitimate interest according to Art. 6 (1) lit. f GDPR. Our legitimate interest lies in a corresponding presentation of our online offer. For more information on Fyrebox's privacy policy, please visit: https://www.fyrebox.com/privacy.
Google reCAPTCHA
To protect your orders via website form, this website uses the reCAPTCHA service of Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland). The query carried out in this way serves to distinguish whether the input is made by a human or abusively by automated, machine processing. By activating IP anonymization on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. According to Google, the IP address transmitted by your browser as part of Google ReCAPTCHA will not be merged with other Google data. In principle, there is a legitimate interest on our part within the meaning of the Art. 6 (1) lit. f GDPR for the use of Google ReCAPTCHA. Our legitimate interest lies in protecting our website from spam software. However, we only use Google ReCAPTCHA if you have given your consent. The legal basis for the processing of your data is therefore your consent in accordance with Art. 6 (1) lit. a GDPR. Google is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least case-by-case) data transfers to the USA is thus an adequacy decision of the European Commission within the meaning of Art. 45 (3) GDPR, with which the European Commission certifies that the USA has an adequate level of data protection. For more information about Google's privacy policy, please visit: https://policies.google.com/privacy. Learn more about how Google uses personal data: https://business.safety.google/privacy/.
YouTube
We integrate videos from the platform "YouTube" of the provider Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland) in extended data protection mode. The implementation takes place on the legal basis of Art. 6 (1) lit. f GDPR, whereby our interest lies in the smooth integration of the videos and the thus appealing design of our website. However, we only use YouTube if you have given your consent. The legal basis for the processing of your data is therefore your consent in accordance with Art. 6 (1) lit. a GDPR, which you can revoke at any time for the future. When you visit a page in which we have embedded a YouTube video, a connection to the Google servers is established and the content is displayed on the website by notifying your browser. According to Google's information, in the extended data protection mode, your data (in particular which of our websites you have visited) as well as device-specific information including the IP address will only be transmitted to the YouTube server when you watch the video. Google is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least case-by-case) data transfers to the USA is thus an adequacy decision of the European Commission within the meaning of Art. 45 (3) GDPR, with which the European Commission certifies that the USA has an adequate level of data protection. If you are logged in to Google at the same time, this information will be assigned to your Google member account. You can prevent this by logging out of your member account before visiting our website or by making individual settings in your Google account under the following link: https://adssettings.google.com/authenticated. Further information on YouTube's privacy policy can be found at: https://www.google.com/policies/privacy/. Learn more about how Google uses personal data: https://business.safety.google/privacy/.
Goodguys AI Concierge
In order to provide you with a modern search and chat function on our website, we use the tool "AI-Concierge" of Goodguys GmbH (Moeringgasse 20/1, door 2, 1150 Vienna). When you call up our chatfunction (by clicking on the bell symbol), our AI concierge is at your disposal to answer your questions. No personal data is required from you. They remain anonymous. Your question remains in our chat. Just like in real life, we send "the AI concierge" on the journey to get the answer for you. Of course, our concierge works with the utmost confidentiality. How does it work?
Our AI concierge sends the question to the servers of Goodguys GmbH (server location Austria). Whoever asked the question remains confidential, because it is irrelevant for the answer. In order to have the answer to the question delivered in the correct format and to the correct address (your device), the following information is transmitted to these servers: timestamp (request time), content of the question (and the answer generated from it), country of origin of the browser, chat_session_id (the ID assigned to the chat session to record the chat history), the default browser language and, if available, the region of the browser, device type according to browser, operating system according to browser and the mobile phone provider used. Your IP address will not be transmitted to Goodguys GmbH. This IP address is waiting in the chat and will not be added again until the AI concierge provides you with the answer in the chat. In order to use the functions of the AI concierge, no personal data has to be provided by you. All above-mentioned processed data remain anonymous for Goodguys GmbH.
For the further development and control of the function of the tool (quality of the answers?), only the questions asked and the answers generated from them, without reference to the above-mentioned data (thus anonymously) are stored. A later connection to previously asked questions is therefore unfortunately not possible when using this tool. Goodguys GmbH uses currently available generative AI services such as GPT3, ChatGPT and Aleph_Alpha to create the answers in the background of their own AI processes. Goodguys GmbH does not pass on any personal data, but only anonymous questions and suitable text passages from our website to these AI services for the creation of answers. This will give you anonymous the best content that these AI tools put together for you. All data processing necessary for this data processing is hosted exclusively on European servers and therefore no data is transmitted to unsafe third countries.
The legal basis for the use of the AI concierge is our legitimate interest acc. Art. 6 (1) lit. f GDPR. Our legitimate interest, as an organization with the core task of informing about tourist offers in our region, is to offer our website visitors a modern search function and answers corresponding to the request. We have signed a processor agreement with Goodguys GmbH acc. Art. 28 GDPR to ensure that your data will only be processed to the extent desired by us or by you. Further information on the data protection policy of Goodguys GmbH can be found at: https://goodguys.ai/Datenschutzerklaerung_goodguys_21.9.2022.pdf or always up-to-date in the footer of the website https://goodguys.ai/de/. In addition to communicating via your web browser, there is also the possibility to chat with the AI concierge via “Whatsapp”. To do this, however, it is necessary to install the Whatsapp application on your device, the instant messaging service "WhatsApp" of WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland). We have no influence on the data processing by WhatsApp Ireland Limited, which is responsible for the processing of your personal data (e.g. name, telephone number, e-mail address, messenger ID, profile picture, messages) under data protection law. Detailed information on the processing of personal data by WhatsApp can be found at: https://www.whatsapp.com/privacy or https://www.whatsapp.com/legal/privacy-policy-eea?lang=de_DE#:~:text=Wenn%20du%20in%20der%20Region,bei%20uns%20an%20erster%20Stelle.
Fyrebox Quizzes
We use the plugin tool from Fyrebox to create and integrate quizzes on our website. The provider of this service is Fyrebox Quizzes (206/88 Southbank Bld, Southbank VIC, 3006, Australia). In connection with the use of a quiz by Fyrebox, the data you enter (name and email address) will be stored on Fyrebox's servers. Fyrebox sets session cookies on your browser, which are necessary for the functionality of the quiz. The use of Fyrebox is in our legitimate interest according to Art. 6 (1) lit. f GDPR. Our legitimate interest lies in a corresponding presentation of our online offer. For more information on Fyrebox's privacy policy, please visit: https://www.fyrebox.com/privacy.
Webcams
For the current presentation of the weather in our region, we integrate webcams from other websites of providers in our region (Shuttleberg GmbH § Co KG, Höchweg 152, A-5542 Flachau; feratel media technologies AG, Maria-Theresien-Straße 8, A-6020 Innsbruck) into our website. The implementation takes place on the basis of our legitimate interest in accordance with Art. 6 (1) lit. f GDPR, whereby our interest lies in information on the current weather in our region within our website. When you visit a page in which we have embedded webcams, a connection to the servers of the providers is established and the content is displayed on the website by notifying your browser. For this purpose, it is necessary that your IP address including some browser information (browser type, browser version, etc.) including information about when you accessed these pages is transmitted to the servers of the providers. Further information on the data protection of Shuttleberg GmbH § Co KG can be found at: https://www.shuttleberg.com/de/datenschutz/. Further information on the data protection of feratel media technologies AG can be found at: https://www.feratel.com/datenschutz.html.
In this section we inform you about other data processing processes outside our website.
The contact data and application documents transmitted to us in the course of a job application will be processed by us exclusively internally for the purpose of selecting suitable candidates for an employment relationship. There is no legal or contractual obligation to provide the personal data. Failure to do so will only result in you not submitting your request and we will not be able to process it. The personal data transmitted in this way will be stored by us in accordance with the statutory provisions for a maximum of 6 months, in the case of the explicit consent of the applicant to keep the documents in evidence, for a maximum of 2 years.
In addition to our website, we maintain online presences within social networks and platforms. The legal basis for using these services is our legitimate interest in accordance with Art. 6 (1) lit. f GDPR. Our legitimate interest lies in communicating with the customers and business partners there and in being able to inform them about our services on these networks. When accessing the respective networks and platforms, the terms and conditions and the privacy policies of the respective operators of these networks apply. Further information on the processing of your personal data by the respective providers of these services (which personal data is processed for which purposes on the basis of which legal basis, how long this data is stored by the respective provider and, if applicable, how long this data is stored by the respective provider). Information on profiling and third-country transfers) can be found below in the descriptions of the individual services or via the information links listed there.
Facebook Fanpage
We operate a Facebook fan page on the "Facebook" platform of the company Meta Platforms Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland). The legal basis for the processing of the personal data associated with this is our legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. Our legitimate interest is to provide customers and potential new customers with information about us and our offers via this information channel. We would like to point out that you use this Facebook page and its functions at your own risk. This applies in particular to the use of the interactive functions (e.g. commenting, sharing, rating). When you visit our Facebook page, Facebook collects, among other things: Your IP address and other information collected in the form of cookies or other tracking technologies. The data collected about you in this context will be processed by Facebook and may be (at least partially) transferred to the USA. Facebook / Meta is a certified partner of the EU-US Data Privacy Framework. The legal basis for (at least on a case-by-case basis) data transfers to the USA is thus an adequacy decision of the European Commission within the meaning of Art. 45 (3) GDPR, with which the European Commission certifies an adequate level of data protection in the USA. In a decision, the ECJ found that "Facebook" and the operator of a Facebook fan page are responsible for this personal data as joint controllers within the meaning of Art. 26 GDPR. Facebook provides the contract for joint data processing at the following link: https://www.facebook.com/legal/terms/page_controller_addendum. We, as the site operator of our fan page, have no influence on the specific contents of the agreement. What information Facebook receives and how it is used (how Facebook uses the data from visits to Facebook pages for its own purposes, to what extent activities on the Facebook page are assigned to individual users in order to individualize content or advertising, how long Facebook stores this data, whether data from a visit to the Facebook page is passed on to third parties, and much more), describes Facebook in general terms in its data usage policy. There you will also find information about how to contact Facebook and how to set up advertisements. The Privacy Policy is available at the following link: https://www.facebook.com/privacy/policy/. As a fan page operator, we do not receive any additional (not publicly visible) information about individual Facebook users from Facebook's analyses, but only statistically processed information (e.g. total number of page views, page activity, post reach, etc.) that helps us to make our posts more attractive.
Instagram
Instagram is an online service for sharing photos and videos. We have a profile (account) on Instagram. The provider is Meta Platforms Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland). For more information on the processing of your personal data through the use of Instagram and how to contact us, please visit: https://privacycenter.instagram.com/policy/
X (Twitter)
We use the short message service X (Twitter). The provider is X Corp. (1355 Market Street, Suite 900, San Francisco, CA 94103, USA). If you live in the European Union, EFTA countries or the United Kingdom, the controller of your personal data is Twitter International Unlimited Company (One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland). For more information on the processing of your personal data through the use of X and how to contact us, please visit: https://x.com/de/privacy.
LinkedIn
In order to stay in contact primarily with business partners, we use the web-based social network service LinkedIn. The provider is LinkedIn Ireland Unlimited Company (Wilton Place, Dublin 2, Ireland). For more information on the processing of your personal data through the use of LinkedIn and how to contact us, please visit: https://de.linkedin.com/legal/privacy-policy.
Xing
In order to stay in contact primarily with business partners, we use the web-based social network service Xing. The provider is New Work SE (Am Strandkai 1, 20457 Hamburg, Germany). Further information on the processing of your personal data through the use of Xing and how to contact us can be found at: https://privacy.xing.com/de/datenschutzerklaerung. For more information about your privacy settings, please visit: https://faq.xing.com/de/einstellungen/die-sichtbarkeit-meiner-aktivitaeten-steuern.
YouTube
We use a YouTube channel via the video portal "YouTube" to publish our videos. The service is provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). For more information on the processing of your personal data through the use of YouTube and how to contact us, please visit: https://www.google.com/policies/privacy/.
Vimeo
We use a Vimeo channel via the video portal "Vimeo" to publish our videos. The provider of the service is Vimeo Inc. (555 West 18th Street, New York 10011, USA). For more information on the processing of your personal data through the use of Vimeo and how to contact us, please visit: https://vimeo.com/privacy.
Your personal data provided for participation in our competitions (e-mail address, name, address) will be used by us exclusively to identify a winner, inform him of the prize and send him prizes. Your data will not be passed on to third parties. The legal basis for the processing of your personal data is the fulfilment of the contract in accordance with Article 6 (1) lit. b GDPR. There is no legal or contractual obligation to provide the personal data. Failure to provide the data will only result in you not being able to participate in the competition. Your data will be stored for the duration of the competition and – for the processing of any prizes and claims for damages – for a maximum of 3 years thereafter and then deleted. By participating, you also agree that your name will be published on our website as well as on our public social media channels in the event of winning.
In the case of events, it may happen that we create photos and videos of these events or have them created by photographers commissioned by us, on which you are recognizable as a participant of these events. We need these photos / videos to document and advertise our events and will therefore also publish them in our media (e.g., print brochures, website and social media) and make them available to other media owners (print and online) for the promotion of our event. There is no legal or contractual obligation on your part to provide this data. The legal basis for the processing of your personal data (images and videos on which you are recognizable) is our legitimate interest pursuant to Art. 6 (1) lit. f GDPR. Our legitimate interest lies in our right to public relations (presentation of our activities) and the promotion of our events. You have the right to object to the processing. Please address your objection to the e-mail address provided by us in this data protection declaration. However, it can be assumed that our above-mentioned interest in the use of the photos does not unduly interfere with your rights as a person depicted. This is especially true because we create these photos / videos in public space and point out the production and use of the photos / videos in the run-up to each event. We also always make sure that no legitimate interests of persons depicted are violated. If, for reasons particularly worthy of consideration, your personal rights and freedoms are violated by an image / video created by us, we will refrain from further processing / publication. Removal from print media that have already been circulated cannot take place. In this case, however, we will make a deletion on our website or in our social media channels. We generally delete photos / videos of events if we no longer need these images to document and advertise these events.
For the use of our regional guest card, we process your personal data (first name, last name, date of birth, period of stay and country of origin/postal code) with the help of our service provider feratel Media Technologies AG (Maria-Theresien-Straße 8, A-6020 Innsbruck) for the purpose of providing you with the advantages of the costfree guest card. Furthermore, it is necessary to store your usage data for the purpose of internal billing and to make it available to our service providers for the control of internal billing. The legal basis of the processing is your consent in accordance with Art. 6 (1) lit a GDPR, which you give us as part of your guest report in your accommodation establishment. You can revoke this consent at any time free of charge. Uses that have already been made remain unaffected for billing purposes. There is no legal or contractual obligation to provide the personal data. Failure to do so will only result in us not being able to provide you with the guest card. You can use the guest card both as a haptic (printed) guest card and via our WebAPP PIA (further information under "Digital Information Services" in this data protection information). We have concluded a corresponding data processing agreement with feratel in accordance with Art. 28 GDPR as a data processor, which ensures that your data is processed exclusively within the scope of our order. Further information on feratels privacy policy can be found at: https://www.feratel.com/en/privacy-policy.html.
We offer freely accessible visitor Wi-Fi in in our offices. In order to provide the services of the hotspot for you, the use of personal data of your end device is required. In this context, the MAC addresses (Media Access Control Address) of end devices may also be stored temporarily. Furthermore, we may store log data ("log files") about the type and scope of use of the services for 7 days. This data cannot be assigned directly to your person, but directly to your used device and thus also indirectly to your person. To provide this offer, we use the services of Wolfgang Huber GmbH (Gerbergasse 12, A-5600 St. Johann im Pongau) as our data processor. We have concluded a corresponding agreement with our processor in accordance with Art. 28 GDPR, which ensures that your data is processed exclusively within the scope of our order.
It is possible to register for events of different providers in our region in our information offices. For this purpose, we process your personal data (name, e-mail address and telephone number). This data will be processed by us on the basis of the legal basis of Art. 6 (1) lit. b GDPR (contract fulfilment/pre-contractual measures) and also passed on to the respective organizer. This data will be deleted or destroyed by us after the event.
We offer employees of tourism businesses in our region the opportunity to register for the beActive Card. After registration, participants of the project will have access to many free services and/or discounts at tourist service providers in our region, as well as free/discounted training opportunities, if eligible. There is no legal or contractual obligation to provide the personal data. Failure to do so will only result in us not being able to provide you with the beActive Card for Tourism Employees. The personal data (title, first name, last name, address, e-mail address, telephone number, date of birth, photo, details of place of work and type of employment (season or annual position), previous period of employment as well as field of activity, proof of residence or employment relationship, usage data of the advantage card) will only be processed in a lawful manner – in particular for the fulfilment of contractual obligations (Art. 6 (1) lit b GDPR), partly also on the basis of overriding legitimate interests on our part (Art. 6 (1) lit f GDPR) - such as detailed information about the employment relationship or previous professional experience in order to be able to offer tailor-made training measures. The personal data provided will be stored for the duration of the registration period or beyond in accordance with statutory retention periods. The purpose of further storage after the end of the employee's service life is to be able to identify the person responsible in the event of any legal violations. This is therefore in the overriding interest of the operator in accordance with Article 6 (1) (f) GDPR. We have concluded a corresponding agreement with feratel in accordance with Art. 28 GDPR as a processor, which ensures that your data is processed exclusively within the scope of our order. Further information on feratel's data protection can be found at: https://www.feratel.com/datenschutz.html.
Current version of the privacy policy of 29.10.2024